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Tax return Posts in Tax Q&A

Tax return Related Posts

Prior year taxable income?

Posted 29 June 2017

Please assist with my previous years taxable income declared

This query relates to question 3590 "What was your total income declared for the %prevseason1% tax year?" in the Additional Info section.

2 tax certificates

Posted 29 June 2017

I have two (2) different tax certificates from different employers

On line tax return does not add up correctly?

Posted 29 June 2017

Hi, I have just completed your online tax return, but got stuck with the following problem: I have deductions for Provident Fund (N$33 906) and Retirement A/F (N$15 050) which add up to N$48 956. The online tax return add it up to N$40 000. Is there an explanation for this difference of N$8 956 when final computing of tax payable is done?

Brown to Blue Form

Posted 28 June 2017

How can I change my Tax Tim package from the brown to the blue form?

I was employed on contract but still get texts after the lapse.

Posted 28 June 2017

I was only employed 2013 with the government on contract and thereafter I went to further my studies meaning I have not been employed since then. However, I still receive texts each month. What do I need to do?

Using Employee Assist - used the link and still got a payment screen,

Posted 27 June 2017

This could be due to 2 things:

  1. You chose a YELLOW income tax return, which is for Provisional Taxpayers, Individuals with additional business or farming income. The Employee Assist packages does not cater for YELLOW tax returns. So please ensure if you have chosen the correct return, if you chose the YELLOW return by mistake, please contact TaxTim to assist with the change.
  2. You started your first return and then found an error and decided to start a new return or start from the beginning...


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Where is the voucher my Employer is paying for, via Employee Assist?

Posted 27 June 2017

So you are an employee and you received a Free Tax return, but when you complete your tax return you receive a payment screen, and then you try to enter a VOUCHER code to redeem the free tax return.

Please note using Employee Assist does not mean you receive a VOUCHER CODE.

It means you receive a UNIQUE LINK to the TaxTim website, which activates a free tax return for you personally.

Therefore you need use the TaxTim Employee Assist Voucher email sent, which contains your unique link....

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My return is not printing correctly!

Posted 27 June 2017

Various taxpayers have asked TaxTim why when they finished their tax returns and print the return, it prints 'funny':
  •  smaller than usual;
  •  printing the information on a blank page instead of in the return;
  •  printing blank pages
  • not printing the personal information in the correct spaces or on a seperate page.

This could be the web browser you are using. If you are using "Internet Explorer", the print settings are smaller and sometimes preset print setting will obscure the tax return printing. Unfortunately this cannot be fixed....

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What was your income declared in the previous year?

Posted 27 June 2017

We receive quit a few queries regarding the question in the additional information section of the return.

The questions states: "What was your total income declared for the previous year (for e.g. 2016) tax year?"

You will find this amount in your previous tax return (i.e. 2016 tax return) submitted. If you have a copy of the return, look on schedule 17 of the return to see what the total taxable earning were.

If you do not have this amount, just enter NIL and continue for the time being - however it is vital for a complete return, to enter the correct amounts....

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Dont know my Tax number

Posted 24 June 2017

How do I get to know my tax number. . ?


This query relates to question 3839 "Please enter the tax number for this provisional tax return e.g. 321 5647 011." in the Provisional Tax Return section.

New car invoice can I attach it to my tax form. Do I have to pay each year for my tax to be complete

Posted 23 June 2017

Good morning I want to find out if I but a new car can I attached my invoice on my tax form. Secondly do I have to pay an amount each year for my tax to be completed

Tax Refund outstanding

Posted 22 June 2017

When will I receive my tax refund?

How do I go back and change this info.?

Posted 22 June 2017

How do I go back and change this info...?

I HAVE 3 LBS 5 FROM 3 DIFFRENT COMPANYS FOR TAX YEAR 2017 TAX TIN ONLY PROVIDE FOR ONE

Posted 15 June 2017

I HAVE 3 LBS 5 FROM 3 COMPANYS FOR THE PAST TAX YEAR SINCE 1 MARCH 2016

This query relates to question 3368 "Please enter the date within the %season% tax year you were employed FROM as per this certificate.(likely 1 March %prevseason1%)" in the PAYE 5 Employee Tax Certificate section.

WHAT TO DO WHEN I RECEIVED 2 CERTIFICATES FROM SAME EMPLOYER?

Posted 14 June 2017

I RECEIVED TWO (2) CERTFICATES FROM THE SAME EMPLOYER. HOW DO I ANSWER THIS QUESTION?

This query relates to question 3373 "Well done, you've updated your tax return with THIS PAYE 5 certificate! Did you receive another PAYE 5 certificate from a %nextpass% employer? If so, please get this one out now." in the PAYE 5 Employee Tax Certificate section.

Where do I record my Pension Pay outs?

Posted 12 June 2017

Where do I record my Pension Pay outs? Is it on Schedule 4?. . . And is that the only place?

I moved from one company to the the other in the same year

Posted 7 June 2017

I moved from one company to the the other in the same year, how do I enter the details of my PAYE 5 certificates?

This query relates to question 3368 "Please enter the date within the %season% tax year you were employed FROM as per this certificate.(likely 1 March %prevseason1%)" in the PAYE 5 Employee Tax Certificate section.

Do you complete and return the self assessment return of income?

Posted 6 June 2017

If I submit all my details on the form required, What do I get back and when?

TOTAL INCOME DECLARE FOR 2016

Posted 22 May 2017

Where will I find my total income declare for 2016?

Wrong Tax year ended, needs to be changed

Posted 9 March 2017

Hi, I have entered the wrong date for my tax year, how can I have that change my tax year assement is suppose to be 2016 but incorrectly entered 2015.

Can I claim home office expenses?

Posted 9 February 2017

I am a business owner and I spend the mornings at the business and attend to all administrative matters from my office at home during the afternoon. Can I claim pro-rata (based on floor space of the home office) water & electricity, telephone & insurance for my home as home office expenses?

Is the out of town allowance taxable?

Posted 18 August 2016

Is the out of town allowance taxable?

My company did made any income must I submit blank provisional tax return

Posted 12 August 2016

If the company does not earn an income can I still submit a provisional tax return

Where do I enter the Pension Refund for the PAYE5

Posted 3 August 2016

On the return wizard, where do I enter the Pension Refund for the PAYE5

Due date for Cc assessment &tax payment

Posted 2 August 2016

What is the due date for Close Corporation (CC) annual tax return and final tax payment/
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