Administration Posts in TaxTim's Blog

Electronic Submission

So TaxTim can complete my tax return electronically - so why can the return not be submitted to Inland Revenue electronically?

Yes - this is a question asked all too often and this is on our wish list as well.

TaxTim is currently working on developing the Electronic submission functionality.

However, unfortunately at this time Inland Revenue does not yet ACCEPT electronic submissions, as their system and the current legislation does not cater for electronic submissions....

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TaxTim Pricing

We receive several comment on the pricing of the tax return when using TaxTim.

Currently the pricing is as follows and have remained unchanged since the inception:

  • Normal salaried individual forms (brown forms)    N$99
  • Salaried individuals with allowances (blue forms)  N$349
  • Provisional tax returns (yellow forms)  N$499

We would like to share how we came to decide on the pricing of the tax returns....

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What is Employee Assist?

have you heard of Employee Assist and do you want to know more about what it is, watch this video:

Introducting TaxTim

If you want to know more about TaxTim and how it works, here's a short video for you

Employee Assist User Guide

So you are signed up for Employee Assist - Congratulations!

If you are unsure what to do and you do not know how to get started using TaxTim, please see our user guide video:

How to use taxTim

If you are unsure how to get started on TaxTim, check out our video tutorial on "How to use TaxTim".

2016 Deadline extended

Verbal confirmation from the Minister of Finance was obtained this morning that extension for submission of all individual income tax returns (as well as payment of tax) have been granted to 31 July 2016.

The system at Inland Revenue will be amended to change the due date for returns and payments to 31 July 2016.

This should then prevent it from levying penalties and interest for any returns and payments done after 30 June 2016.

Where can you submit your 2016 Tax Return?

Remember : individual income tax return are due 30 June 2016.

Inland Revenue confirmed that tax returns can ALSO be submitted at the some Nampost branches in Windhoek. These are additional facilities and returns can still be submitted at Inland Revenue offices as in the past. The branches are as follows:

  1. The Main Nampost branch situated at the corner...

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How to use TaxTim, as an employee signed up for Employee Assist

Are you an employee of Employee Assist? 

Did your employer sign you up for TaxTim and you received a voucher to do your tax return.

Here is our Guide on How to use TaxTim also containing some frequently asked questions.

Have a look you might be suprised at how easy it is, or your problem could be addressed in the FAQ.

How to claim vehicle expenses in your tax return

A taxpayer is only allowed to claim car expenses if you receive a vehicle travel allowance or a vehicle purchase allowance. This allowance is normally awarded to employees who use their personal cars for business travel.

How do I claim my vehicle expenses in my tax return?

  • Logbook

You will need to keep a logbook (A logbook is a book or number of sheets, in which the detail of a travel or trip is documented) for the tax year (1 Mar...

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Frequently asked questions for Employees using Employee Assist:

  1. When I am done with the tax return, I receive a payment screen?

This means that you did not login through the voucher email. Please log out of TaxTim, go to the email and click on the “Click here to Start”. This should activate your voucher, removing the payment screen.

  1. I cannot remember my password?

No problem, you can always reset your password. On the login screen of the website, click on “Forgot your password”. You will see a screen where you should put in your email. A reset link will be emailed to you. Once you receive this link, click on it and you can reset your password. Easy!...

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TaxTim Returns and Assessment Queries

Please note that TaxTim is an tax return completion service independent from Inland Revenue.

TaxTim has no influence on the assessments or refunds of individuals' tax returns.

You can contact Inland Revenue regarding your personal tax assessments. See Inland Revenue's website for their contact details.

When to submit which tax return

Here we have a comprehensive table of when which tax return is due:

Income tax returns and tax payments due dates


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Still need to submit NIL tax returns

So, what if youe had no taxable income in a tax period, whether it be a provisional tax period, VAT period or even an annual tax period, are you still required to submit a tax return.

The answer is YES - you NEED to submit all tax returns as they become due with every period - otherwise you won't be compliant and penalties could be levied on your account.

Inland Revenue requires all returns to be completed and submitted with every period, even if no income was made and a NIL return should be submitted.

So what if you missed a return? Below is a summary of the consequences for not submitting a return:

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Ring-fencing explained

What is Ring-fencing?

Ring fencing is where a taxpayer may not offset losses from certain trades against income from other trades, or employment income in future years.
In Namibia ring-fencing only applies to natural persons with taxable income of more than N$200,000 per year (excluding any losses). This amount is usually the income from normal employment.

Where a person earns additional income from other trades, and losses are made from these other trades, you should consider whether the losses are deductible against your normal salaried income...

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What is recoupment?

Recoupment is a term used by the Tax law where Inland Revenue recovers previous tax claims allowed to the taxpayer.  

Where any fixed asset is sold or no longer used by you for business purposes, and capital allowances were previously claimed on the asset, tax will arise on the sale known as recoupment. Please note that taking an asset out of use for business purposes, include donating an asset to be used for privat e purposes, like giving your work car to your wife/children to use....

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Estimating taxable income

When completing and submitting provisional tax returns, you are required to estimate the taxable income for the first half of the year as well as for the full 12 month period.  As provisional tax returns are normally due before the tax year-end, it is often a difficult task to know what the total taxable income of the business/individual will be before the year closes off. Here are some tips to keep in mind when calculating your estimated taxable income.

  1. Remember the Incom...

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What if you did not work for a full tax year, or if you were unemployed?

  1. For individuals who were not employed for a full tax year, which is referred to as a broken tax year, a letter should be issued to Inland Revenue along with a police declaration whereby you declare that you were unemployed for a specific period.

    This will notify Inland Revenue that you did not receive income for a specific period. 

    Please feel to use the below wording for your letter - which you attach to your completed tax return. 

    The Receiver of Revenue...

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Individual Income Tax Tables

All individuals are taxed according to a income sliding scale. All individuals, including trusts and estates, are taxed according to the below table, which is applicable for the tax years 28 February 2016 until further notice:

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Choosing a Tax Return - Brown, Blue or Yellow?

If you are a registered taxpayer in Namibia, you ought to receive a blank tax return in the mail at some time during the year.

Have you ever noticed that there are different types of tax returns, when looking at the colours. 

For individuals there are 3 different type of tax returns, which are Brown, Blue and Yellow.

So what exactly is the difference between the 3 types of tax returns and can you submit any coloured return.

STOP! No, you cannot just complete any colour return and submit it, as it may have consequences where your taxpayer status may change with Inland Revenue....

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What will the tax return look like using TaxTim?

Taxpayers may be sceptical of what the tax return will look like using TaxTim.
After-all you can only see your completed tax return once payment is made.

Here is a sample view of a tax return completed by TaxTim.

Depending on the type of return you choose and the information completed, yours may look a little different. ...

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Does TaxTim cater for Provisional taxpayers and Farmers?

For the 2015 tax year, PwC's TaxTim caters for all type of individual taxpayers, as well as Trusts (Business or Family).

So all normal salaried individuals, pensioners, farmers and provisional taxpayers can use TaxTim to complete their annual tax returns.

The tax returns for salaried individuals and pensioners are due on 30 June.

Tax returns for farmers and Provisional taxpayers will only be due for submission at the end of Septemb...

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How to make changes to the Tax Return once finished?

On the page where you can see your completed tax return, look right above the return is a medium sized orange arrow button, pointing to the left, under the arrow it states, "change an answer".

Click on the arrow, this will take you back to the questions/conversation with Tim.

You can scroll down the page and make at any time. Just click a different option, or enter a new answer to any question. Your tax retur...

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What if TaxTim does not calculate taxes accurately?

Some of our users have asked what will happen if TaxTim does not calculate taxes accurately.

It is a good question, so let us explain:
  • If the use of TaxTim results in an error occurring on a tax return, the taxpayer should contact us and we will take all steps possible to rectify the error.
  • PwC did an enormous amount of testing with over 100 tax returns to ensure accuracy before launching TaxTim in Namibia.
  • However, bear in mind, that the product is still only a tax return completion tool which gives output based on what a taxpayer puts into it...

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Namibian Inland Revenue regional offices


Inland Revenue Regional Offices

Switchboard Tel No (+264) 61 2099 111
Customer Care Tel No (+264) 61 2092641/2/3/4/5/6
Fax No (+264) 61 2092001
Private Bag 13185 Windhoek
Windhoek Inland Revenue Oudevoorpost Building Molkte Street

Customer Care Tel No (+264)65 229728/229729...

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