Some of our users have asked what will happen if TaxTim does not calculate taxes accurately.
It is a good question, so let us explain:
So, it is important to make use of the help function and blog in TaxTim. The TaxTim support team is there to help you get your return 100% correct , so please ask us if you feel unsure.
- If the use of TaxTim results in an error occurring on a tax return, the taxpayer should contact us and we will take all steps possible to rectify the error.
- PwC did an enormous amount of testing with over 100 tax returns to ensure accuracy before launching TaxTim in Namibia.
- However, bear in mind, that the product is still only a tax return completion tool which gives output based on what a taxpayer puts into it. So if what you put in is wrong, the output will be wrong.
For our full terms and conditions please see here: TaxTim Terms
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